frequently asked questions
Questions and answers on cargo operations at Changi Airport
Forklift Driving Permit (FDP)
Carpark Matters
Tenancy Matters
- How do I apply for a warehouse / office unit in Changi Airfreight Centre?
- What are the criteria to fulfill in order to rent a warehouse / office unit in the Changi Airfreight Centre?
- What are the rental rates of the warehouse / office unit?
- What are the available warehouse / office units?
- What are the documents required to submit for application of a warehouse / office unit?
Shipping Dangerous Goods / Munitions of War by Air
- What are Dangerous Goods?
- What are the legislations governing the transport of Dangerous Goods by air to / from / through Singapore?
- What should a shipper do if it is unsure if its shipment by air is classified as Dangerous Goods?
- What are Munitions of War?
- What are the legislations governing the transport of Munitions of War by air to / from / through Singapore?
- What should a shipper do if it wishes to transport Munitions of War by air to / from / through Singapore?
- Useful contacts when shipping Dangerous Goods / Munitions of War
Answers
1. How do I apply for the FDP?
You have to submit your
FDP application online at
the Changi Airport Group website. Each company will be provided with two user ids and
passwords to access the system. If you do not have a user id, please contact Ms Sharifah Zainab at Tel: 6541 2269 or email at
sharifah.zainab@changiairport.com. You would
need to submit your company details to us before we issue the user ids and passwords to you.
2. What are the fees involved?
You need to pay S$10.70 (inclusive of 7% GST) for each permit. Payment has to be made by
cheque, Changi Airport Group will not receive any FDP payments by cash.
3. What is the FDP application procedure?
- Applicant has to submit his FDP application online.
- Upon submitting the application online, you have to issue a cheque payable to "Changi Airport
Group (Singapore)" and send it to:
Attn: Finance Division (Forklift Driving Permit Application)
Changi Airport Group (Singapore) Pte. Ltd,
Singapore Changi Airport
P O Box 168
Singapore 918146 - Changi Airport Group will approve the application upon receipt of the cheque.
- Applicant will receive a system-generated email upon approval by Changi Airport Group and can collect the FDP from Megaplex 1 security counter on the date indicated in the email.
4. What is the validity period for an FDP?
The FDP will be valid for one year.
5. How do I renew the FDP upon expiry?
If you submitted your first application online, you can
renew your FDP under the "FDP
Renewal" option. The renewal procedure is the same as new application procedure. If this is your
first application online, you will have to submit your FDP application under the "New FDP
Application" option. See Questions 1 and 3 for application procedure.
6. Will I receive reminder letters / emails when my FDP is due for
renewal?
The system will be able to send email renewal reminders only if the initial application was
done online. You are also required to update your email address in the system to ensure that you
receive the system-generated email reminders.
7. How do I apply for a carpark lot in the Changi Airfreight
Centre?
All enquiries regarding application of
parking lots in Changi Airfreight Centre can be addressed to Wilson Parking Pte
Ltd at 6411 5511.
8. Where are the hourly parking lots available?
Hourly parking is available in:
- Changi Cargo Agents Megaplex 1 basement carpark.
- Hangar carpark in front of airline house.
- Cargo Agent Building D & E basement carpark.
- In front of SATS.
- In front of Changi International Airport Services Pte Ltd (CIAS).
9. What are the different zones and car parking charges?
| Zones | Rates | Car Parking Areas |
|---|---|---|
| SATS | $80 | Within SATS' fence |
| CIAS | $80 | CIAS |
| vMGX | $110 | Megaplex 1 Basement |
| HGR | $80 | Opposite Airline House (Outside SATS' fence) |
| DE (Open) | $80 | CAB E Surface Lots |
| DE (Covered) | $110 | CAB D & E Basement |
10. How do I apply for a warehouse / office unit in Changi
Airfreight Centre?
Refer to the
Application
Procedures. Fill up our application form and submit to :
Commercial Division / Cargo Tenancy
Changi Airport Group (Singapore) Pte. Ltd.
Singapore Changi Airport
P O Box 168
Singapore 918146
Fax: (65) 6214 1225
11. What are the criteria to fulfill in order to rent a warehouse /
office unit in the Changi Airfreight Centre?
You have to be a registered company, operating activities such as logistics, freight
forwarding and warehousing in the warehouse / office unit applied for. Please refer to our
allocation criteria list for other requirements.
12. What are the rental rates of the warehouse / office
unit?
For rental and airport service charges of warehouses and office units, please contact:
Mr Ryan Lin
Tel: (65) 6541 3445 / (65) 9661 3308
Email:
Ryan.Lin@changiairport.com
13. What are the available warehouse / office units?
For more information on leasing of warehouse/office units, refer to
leasing
opportunities.
14. What are the documents required to submit for application of a warehouse / office unit?
- Application form (Changi Airfreight Center)
- Certificate of Registration
- Profit and Loss Statement for last financial year
- Average monthly air cargo tonnage handled for the last 12 months
- Paid up capital of at least :
$50,000 for office unit (local / foreign agent)
$100,000 for warehouse unit (local / foreign agent) - Background information of the company
15. What are Dangerous Goods?
According to the International Civil Aviation Organization (ICAO), Dangerous Goods are
articles or substances which are capable of posing a significant risk to health, safety, property
or the environment. ICAO has classified Dangerous Goods into 9 classes as follows:
| Class1 | Explosives |
| Class2 | Gases |
| Class3 | Flammable liquids |
| Class4 | Flammable solids; substances liable to spontaneous combustion; substances which, in contact with water, emit flammable gases |
| Class5 | Oxidising substances and organic peroxides |
| Class6 | Toxic and infectious substances |
| Class7 | Radioactive materials |
| Class8 | Corrosives |
| Class9 | Miscellaneous dangerous goods |
Examples of Dangerous Goods include fireworks, poisons, pesticides, batteries, paints, magnets, biological specimens etc. Dangerous Goods have specific shipping and packing requirements which are detailed in the ICAO Technical Instructions for the Safe Transport of Dangerous Goods by Air.
16. What are the legislations governing the transport of Dangerous
Goods by air to / from / through Singapore?
Paragraph 42 of the Air Navigation Order (ANO) under Chapter 6, Section 3 of the Air
Navigation Act stipulates the regulation of Dangerous Goods carriage by air to / from / through
Singapore. This makes extensive reference to
ICAO Annex 18 and
the
ICAO
Technical Instructions for the Safe Transport of Dangerous Goods by Air. If any person
contravenes the provisions in paragraph 42, he shall be liable on conviction to a fine not
exceeding $5,000 or to imprisonment for a term of one year or to both, as specified under Part XI
paragraph 80 of the ANO.
17. What should a shipper do if it is unsure if its shipment by air
is classified as Dangerous Goods?
If a shipper is uncertain on whether a shipment should be classified as Dangerous Goods, the
shipper should contact the supplier or manufacturer for information on the physical and chemical
properties of the goods. The shipper should then approach a freight forwarder or airline, and seek
advice from personnel trained to handle Dangerous Goods cargo on the necessary shipping
requirements.
18. What are Munitions of War?
Munitions of War refer to weapons and ammunition designed for use in warfare or against
persons, including parts designed for such weapons and ammunition.
19. What are the legislations governing the transport of Munitions
of War by air to / from / through Singapore?
Paragraph 41 of the Air Navigation Order (ANO) under Chapter 6, Section 3 of the Air
Navigation Act stipulates the regulation of Munitions of War carriage by air to / from / through
Singapore. Munitions of War are forbidden to be transported by air unless specific exemptions are
given by Changi Airport Group.
20. What should a shipper do if it wishes to transport Munitions of
War by air to / from / through Singapore?
Shippers wishing to transport Munitions of War should first contact a
freight forwarder or
airline
for information on the documentation requirement. Changi Airport Group requires airlines
to submit the respective airway bill, invoice, import / export license and end user certificate for
a shipment of Munitions of War before Changi Airport Group will consider granting exemptions for
its carriage by air to / from / through Singapore.
21. Useful contacts when shipping Dangerous Goods / Munitions of War
Changi International Airport Services Pte Ltd
(CIAS)
P O Box 4
Singapore Changi Airport
Singapore 918141
Tel:
(65) 6542 5589
Fax: (65) 6542 6604
Dangerous Goods Management (S) Pte Ltd
31 Penjuru Lane
Singapore 609198
Tel:
(65) 6268 6328
Fax: (65) 6268 6691
Singapore Airlines Limited
P O Box 501
Airmail Transit Centre
Singapore 918101
Tel:
(65) 6541 7974
Fax: (65) 6787 4181
SATS Ltd.
P O Box 3
Singapore Changi Airport
Singapore 918141
Tel:
(65) 6541 5555
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