Changi Airport Group is committed to the establishment of a process where hazards that are likely to jeopardise safety or weaken safety defences are pro-actively identified and managed. The online hazard reporting application is a voluntary and confidential reporting system that is managed by the Aerodrome Safety Unit. It provides a channel for airport users to report hazards and offer suggestions to address the hazards. No action shall be taken against any personnel who reports a safety concern unless it is due to an illegal act, gross negligence, a deliberate or wilful disregard of regulations or procedures.
In addition to the online hazard reporting channel, airport users who wish to report hazards which require immediate attention may do so at the following 24/7 hotline numbers:
- 6541 2424 (Changi Airport)
- 6481 5077 (Seletar Airport)