e-newsletter

departure

Passengers are advised to check in for their flights according to the time advised by their ground handling agent. Passengers are also advised to read the New Aviation Security Measures for Hand-Carried Luggage and pack their belongings appropriately, before arriving at the airport.

Security Checks
All departing passengers are required to  have their travel documents checked by the security officers prior to entry into the departure immigration hall, as well as during immigration clearance. Please have your travel documents ready for inspection. To expedite clearance, passengers are requested to present their travel documents (ie. passport, boarding pass, etc.) to the immigration officers. Some passengers may be required to have their hand-carry luggage screened at the departure immigration hall.

Departure Gate
All departing passengers should have their passport and boarding pass (if applicable) ready for inspection at the gate. All passengers are required to undergo security screening and have their hand-carry baggage x-rayed. It is a universal practice that passengers are prohibited from carrying any potentially dangerous items on their bodies, in their clothing or in their hand-carry baggage. Therefore, passengers should not have any sharp objects with them or in their hand-carry baggage (for example pocket knives, nail files, box cutters, razors, scissors, cockscrews, any sharp/pointed objects, etc.). If a passenger needs to carry such items for his or her trip, the items should be packed into the checked baggage. The security officers at the departure gate may confiscate any items deemed to be potentially dangerous either at their professional discretion or at the request of the airlines.

Passengers with medical conditions who need to carry medical items such as needles or syringes in their hand-carry baggage should have with them and produce the appropriate medical advice.

Passengers who wish to have fragile items manually inspected instead of x-ray examination may make such requests to the security screening officers.

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